Customer Satisfaction Survey

At Continental Hardscape Systems, LLC we pride ourselves on quality workmanship and customer service. We would appreciate it if you would take a moment to evaluate our team and your recent experience with our company.

SALES
Was the appointment setter courteous and helpful?	Y N
Did your estimator arrive on time?	Y N
Was the estimator professional?	Y N
Was the estimator knowledgeable about pavers/wall products?	Y N
Did the estimator listen to your ideas and offer suggestions?	Y N
INSTALLATION
Did the installation crew arrive within the suggested arrival period?	Y N
Did the installation crew superintendent meet with you before the beginning of the installation?	Y N
Did you feel comfortable with communication during the installation?	Y N
How do you feel about the quality of work performed?	Y N
Were the installation crew and the superintendent professional and courteous?	Y N
Did the installation crew leave the job site clean?	Y N
OVERALL   1 = Poor   2 = Needs Improvement   3 = OK   4 = Good   5 = Excellent
Rate the ease of understanding & signing an agreement and making payment.	1 2 3 4 5
Rate the process of scheduling your estimate appointment.	1 2 3 4 5
Rate the process of scheduling your installation date.	1 2 3 4 5
Rate your overall experience with our company.	1 2 3 4 5
Would you recommend our company to your family and friends?	Y N
Additional Comments:
Name : Email:

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Thank you for choosing Continental Hardscape Systems, LLC. We appreciate your comments and your business!

Sincerly,

The Continental Hardscape Systems, LLC Team

 

Concrete Pavers - Modular Retaining Walls - Brick Pavers
Courtyards - Walkways - Patios - Pool Decks - Driveways
Streets - Medians - Fire Lanes - Erosion Control